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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will open. It contains comprehensive info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of video tutorials illustrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, check out our extensive FAQ database, which covers questions asked by actual clients and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can contact our fantastic team of customer service technicians available 24x7x365 and ready to help you with any question. Each support ticket you open will be responded to in less than one hour (the average response time is only 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 327462

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com